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Searching Content indexed under Outsourcing by Barlow Lyde & Gilbert LLP ordered by Published Date Descending.
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"Bittersweet Synergy": Identifying and Managing the Risks of Legal Process Outsourcing
Legal Process Outsourcing has been a hot topic in the legal press for some time. Here we outline some of the key risk issues for firms considering following this route.
UK
14 Sep 2010
2
Outsourcing Disputes - The Dangers Of Ambiguity
A successful outsourcing arrangement ideally requires an agreement which provides an unambiguous structure for the parties’ ongoing relationship. Theoretically, clarity should obviate dispute.
UK
28 Nov 2006
3
Outsourcing: Getting Ready For MiFID
Investment firms need to review their outsourcing arrangements in order to ensure compliance with the new regulatory regime which takes effect next year. This article considers the background to the new regime and outlines some of the steps which firms may consider in order to achieve compliance.
UK
28 Nov 2006
4
Key Data Protection Issues In An Outsourcing Context
Many of us heard about the recent theft of data by an employee at an HSBC call centre in India. The resulting publicity was unrelenting, partly driven by consumer concern, but also by those with a vested interest in undermining the off-shoring and outsourcing markets.
UK
28 Nov 2006
5
Is It Too Hot In India? Practical Tips To Avoid The Heat
Everyone involved in the outsourcing world will know the outsourcing boom in India has led to a dramatic transformation in its economy. Insurance and financial organisations, amongst many others, have piled into the region in search of reductions in cost and potential improvements in service.
UK
10 Nov 2006
6
Renegotiating Outsource Agreements
While nobody would question the fact that outsourcing is here to stay as a business model, many who have been burned by failed outsource arrangements are presently looking to escape from unhappy relationships with their suppliers or to renegotiate their outsourcing arrangements.
UK
10 Nov 2006
7
Getting To Grips With Outsourcing
Since outsourcing emerged as a distinct commercial practice in the '90s, it has developed its own jargon. For instance, can you tell a BPO from an ITO? What is the difference between outsourcing and off-shoring? Is your agreement first- or second-generation? To the uninitiated, such terms appear as baffling as a foreign language.
UK
 
3 Nov 2006
8
Renegotiating Outsource Agreements
With the current increase in the number of outsource agreements being renegotiated, it is appropriate to look at some of the important factors that need to be taken into account before joining the renegotiation bandwagon. The customer's bargaining power is often significantly reduced in renegotiation as opposed to the negotiation of a fresh contract. This article considers some of the ways of seeking to level the playing field.
UK
2 Aug 2006
9
Outsourcing For Small And Medium Businesses: New Guidance On Data Transfers
What is the relevance of the data protection regime to an outsourcing transaction? In an outsourcing transaction, data processing (i.e. the transfer of the data) may take place at several stages: during due diligence; perhaps during contract negotiation; and during the transition or implementation stage.
UK
14 Jul 2006
10
Welcome Home: Bringing Outsourcing Back In-House
Over the past few years, much has been made of the trend towards outsourcing business process and information technology functions to third-party providers. Recently, however, a new trend has started to emerge (both in the public and private sector) whereby outsourced functions are being brought back in-house.
UK
6 Feb 2006
11
Outsourcing: Additional VAT Burden For Insurance Companies
The European Court of Justice has issued its decision in the Arthur Andersen/ Accenture VAT case. The decision has dealt a huge blow to insurance companies outsourcing their back office functions.
UK
 
29 Mar 2005
12
E-Billing: Some VAT Issues To Bear In Mind
The VAT issues surrounding e-billing.
UK
 
24 Nov 2004
13
Maintaining Value in Outsourcing Deals
A mistake in the due diligence process by the supplier could lock it into a loss making project which will literally bleed cash for a number of years, whilst the client will worry about the effect on its business should the supplier fail to perform, or should the costs escalate beyond what has been budgeted.
UK
28 Jul 2004
14
Trans-border Data Flows In Outsourcing Transactions
As the trend towards off-shore outsourcing continues, businesses frequently need to address the complex issue of trans-border flows of data. Where the data is transferred outside the EU, the legal challenges become particularly difficult.
UK
28 Jul 2004
15
A Guide to Achieving a Successful Outsourcing Agreement
Everyone is now familiar with the term ‘outsourcing’ as banks, insurance companies and others continue to remove their day to day service functions abroad. Outsourcing has been a feature of the reinsurance market for many years; every run-off, whether of a company, syndicate or book of business, involves outsourcing in one shape or form.
UK
21 Jul 2004
16
Business Process Outsourcing to India – Current Understanding
In recent months the growing phenomenon of off-shore outsourcing – particularly to India – has featured in many news headlines. One of the key factors underlying the decision to outsource off-shore is cost and India has rapidly captured a significant share of the US and European market for off-shore outsourcing, particularly for business process outsourcing ("BPO"), on the basis of low cost high quality&nbs
UK
 
6 May 2004
17
Successful Outsourcing for Insurers
Outsourcing has become a hot topic for insurers and other businesses alike. This article highlights some of the factors to bear in mind if an outsourcing project is to be successful.
UK
4 Feb 2004
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