United States:
A Tale Of Two Metrics: Measuring Diversity Vs. Service Effectiveness In Legal
02 June 2016
Seyfarth Shaw LLP
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The mantra in the legal industry these days is the delivery of
"value." It remains a vague, undefined term that means
different things to different people.
And frankly, settling for vague, undefined terms and assuming
the client will understand is no longer enough.
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