United States:
Think Twice Before Hitting 'Send' After 9 At Night
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The Daily Business Review recently published an article
written by Member Esteban Morales addressing the growing trend
of litigation under the Florida Consumer Collection Practices Act
(FCCPA) concerning billing-related emails sent outside regular
business hours. Esteban advises companies facing FCCPA class
actions to consider obtaining customer consent, using arbitration
clauses, and examining plaintiff standing based on statutory
arguments.
Esteban noted, "The FCCPA should not be taken lightly. It
provides for statutory damages, allows a plaintiff to recover court
costs, and allows for the recovery of attorney's
fees."
SOURCE
Daily Business Review
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